customer service

payment

You can pay using iDeal or PayPal. All iDeal payments will be processed through Sisow, our secure payment processor.

returns

If you’re not happy with your purchase for whatever reason, items can be returned. The products should be sent back to Tulsi Crafts unused and in perfect condition. Please contact us by email within 14 days if you want to return a product. After contacting us, the product should be sent back to us within 14 days. Shipping costs for returns are at your own cost.

If you return a product, the full purchase price (including any paid shipping costs) will be returned to your account, within 14 days after receipt of the product by Tulsi Crafts.

shipping & delivery

Shipping within The Netherlands is free for orders above €39.95. Your order will be sent using PostNL.

Outside The Netherlands shipping is charged at cost. Postage costs are based on the shipping destination and weight and will appear in your shopping basket.

Your order will usually be shipped the same day, if you order before 2 pm.

in the press

Various magazines have written about Tulsi’s story and products. Take a look here for an overview.

Happinez Magazine wrote about Tulsi Crafts’ kantha sari scarves, titled Second life.

Another wonderful article on our kantha khadi scarf ruby was published in Happinez Magazine. It referred to the kantha stitch in the title: barcode.

Yoga Magazine took some beautiful photos of our kantha sari blankets for an article on yoga and wrote about the blankets, suitable as meditation blankets and yoga blankets.

Tulsi Crafts is featured on the following websites:
Eerlijk Winkelen
Fair Winkelen
Voor de Wereld van Morgen

tulsi crafts social enterprise

terms & conditions

Tulsi Crafts has translated her Dutch terms & conditions into a English version. The Dutch version always prevails. Click on terms & conditions for this English version. This is a service to customers who don’t speak Dutch.

washing advice kantha sari blankets & scarves

Cotton kantha blankets and scarves can be washed in the washing machine, 30°C delicate cycle. Silk kantha blankets and scarves are best taken to the dry cleaner. Read more here.

privacy statement

Tulsi Crafts collects personal data in order to offer our services. We only collect data we actually need to be able to offer and improve our services. We treat this data with the utmost care. Read exactly how we treat personal data in our Privacy Statement.

Our website only uses cookies that are technically necessary for our website to function. Google Analytics is only allowed to collect anonymous data and it is not allowed to share data.